美国能源部平衡计分卡导向的管理培训资料(ppt 66页)(英文版)

美国能源部平衡计分卡导向的管理培训资料内容简介：
The BSC is a structured approach to performance measurement and performance management that links the organization’s strategic thinking to the activities necessary to achieve desired results
The BSC is a vehicle for communicating an organization’s strategic direction and for measuring achievements towards these predetermined objectives
The BSC clearly establishes linkage between strategic objectives, the measures for determining progress, the stretch targets established, and the focused initiatives needed to move the organization forward to meet those organizational goals
The BSC utilizes Department-wide measures plus individually tailored local measures to achieve the Procurement Executive’s strategic goals
Results of BSC measurements provide decisionmakers with critical information on: (1) the efficiency with which resources are transformed into goods and services; and (2) the effectiveness of organizational activities and operations in terms of their specific contributions to strategic objectives
The BSC is a key part of the Procurement Executive’s performance plan, and is a critical element in ME-60’s SES performance assessments
In FY 2003, ME-60 continues to assign accountability to individual staff by flowing down the BSC to individuals and teams.
MISSION
To provide acquisition and assistance services tosupport accomplishment of the Department’sprogrammatic goals and objectives.
VISION
To deliver on a timely basis the best value productor service to our customers while maintainingthe public’s trust and fulfilling public policy objectives.
STRATEGY
To change the present system’s culture, managementsystems, and line processes consistent with theprinciples of Quality Management, in order to establish and maintain: a customer focus, a sense ofurgency, continuous and breakthrough processimprovement, and an emphasis on results.