6S活动标准培训教程(英文版)(ppt 53页)

6S活动标准培训教程内容摘要：
Why “Six Sigma”?
Proven Successful in “Quality-Demanding” Industries e.g.,
Motorola, Texas Instruments (many process steps in series)
Proven Method to Reduce Costs
Highly Quantitative Method – Science and Logic Instead of Gut Feel
Includes Manufacturing & Service (close to customer) and Provides Bridge to Design for Quality Concepts
Has Support and Commitment of Top Management
Where Does “Six Sigma” Come From?
Mikel J. Harry one of the Original Architects
  Previously Headed Quality Function at ABB and Motorola
  Now President/CEO of Six Sigma Academy in Phoenix, Arizona
  Has Consulted for Texas Instruments, Allied Signal (and others)
  Currently Retained by GE to Teach the Implementation,
    Deployment and Application of Six Sigma Concepts & Tools    
A New Set of QUALITY MEASURES
Customer Satisfaction
  Cost of Poor Quality
  Supplier Quality
  Internal Performance
  Design for Manufacturability
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