某咨询公司知识管理实务(英文版)(ppt 30页)

某咨询公司知识管理实务内容提要：
Bain has created a leading KM capability
A good strategy for content creation and capture
Focused, high value investments in intellectual capital
Deep mining of ongoing learnings from projects
The GXC - a great KM system
Classification/taxonomies
Integration of internal and external content
Integration of learning and knowledge
Powerful search
A lean, value-added KM team that
makes the process work
fits into existing company structures
A culture of sharing, not hoarding
Tacit
Codified
Why KM matters to consulting firms
Nature:
Two core assets:  people and reputation
Our “product” is intangible
Global business, but with local differences
Partnerships, not hierarchies
Trends:
Generic frameworks and data are commoditizing
Industry life cycles shrinking
More MBAs, low entry barriers  competition!
Global service is required
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