工作绩效管理(PPT 52页)

本章主要内容
为什么要进行绩效评估
工作绩效评价的步骤
谁来进行工作绩效评估
绩效评估的方法
可能会出现的问题及相应的解决办法
工作绩效面临的挑战
战略性绩效评估（补充资料）
资料

一、为什么要进行绩效评估
“we can change a lot of people just a little and we believe  that overall organizational effectiveness will be improved”。

（一）什么是绩效评估Performance Appraisal (PA)
对员工工作行为的评估过程，参照一定的标准，并把评估信息和员工进行沟通。
The process of evaluating how well employees perform their jobs when compared to a set of standards, and then communicating the information to employees.
Informal Appraisal (also called coaching)
Day-to-day contacts, largely undocumented
Systematic Appraisal
Formal contact at regular time intervals, usually documented

 

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