企业管理成功法则(doc 45页)

第一章领导者的个性魅力...................................5
领导者的智商与情商...................................7
领导者需强调自我价值...................................7
领导者要善于"化压"...................................7
领导者要匡扶正义...................................8
领导者要雷厉风行...................................9
果断，而不一意孤行...................................11
适度自制是一种领导魅力...................................11
适度微笑是一种领导魅力...................................12
快乐是无形的财富...................................13
"糊涂"须有度...................................14
如何看待领导者的"变脸"...................................15
领导者自我调整的必要性...................................16
如何看待"求人不如求己"...................................17
第二章权威与授权...................................20
领导者要树立权威...................................20
领导者如何使用权威...................................20
掌握说话的"火候"...................................21
命令不打折...................................22
使用好权力的杠杆...................................23
权大，责任更大...................................24
授权--领导者的企业管理必修课...................................25
授权之前：找准可受权之人...................................26
授权需要人、责、权的协调...................................27
授权之后：放手与遥控的综合运用...................................27
授权要适可而止...................................28
积极防范下属的越权行为...................................29
官职匹配最重要...................................30
领导者如何"急流勇退"...................................32
第三章内外决策...................................33
做好决策前的预测...................................34
在决策中要审时度势...................................34
如何看待经验的决策...................................35
创新并非全民动员...................................36
创新可"借鉴"而不可"仿冒"...................................37
正确区分"扫一屋"与"扫天下"...................................38
如何看待领导者的"大意"...................................39
认清"多数意见"的真相...................................40
如何看待"先发制人"...................................41
利用思维定势取胜...................................42
怎样看待"与强手过招"...................................43
竞争，还是放弃...................................44
凡事预则立...................................45
真诚地面对客户...................................46
诚信打造品牌...................................47
"和而不同"是面对客户的最高原则...................................48
解读生意场上的人情世故...................................49
"礼尚往来"的误区...................................50
打造"广告效应"...................................51
第四章领导者的用人...................................52
一流的领导者如何用人...................................54
招聘，为企业找到可用之才...................................54
培育人才成长的沃土...................................55
薪资确定的误区...................................56
怎样看待低薪用人...................................57
优化人才组合...................................58
"小庙"供奉"大菩萨"...................................59
以短掩长的误区...................................60
选人，既要重"结果"又要重"过程"...................................61
栽培下属是一项浩大的工程...................................62
培养身先士卒的下属...................................64
领导者要用好"智囊团"...................................64
如何看待企业用人的"疑"与"不疑"...................................66
关于破格用人...................................67
亲信的建立要合理合情...................................68
忌纵容亲信...................................69
遭遇困境时重组人才...................................70
甄选接班人...................................71
如何对待懒惰的下属...................................72
如何对待"溜须拍马"者...................................73
如何对待使诈之人...................................74
如何对待"万事通"...................................75
如何对待"犹豫不决"者...................................77
如何用好圆滑的下属...................................78
如何对待有"背景"的下属...................................78
如何对待女下属...................................80
如何对待不安分的下属...................................81
如何对待个性乖戾之人...................................82
如何对待公司"元老"...................................83
只说不做者是否可用...................................84
爱屋及乌不可为...................................85
降伏"实力派"下属...................................86
区别对待企业中的"出头鸟"...................................87
关注企业中的"平凡一族"...................................88
重视身边的"小人物"...................................89
应对危险人物的策略...................................90
对待有才能的跳槽者...................................91
该解雇时就解雇...................................92
做好解雇下属的执行者...................................93
第五章管理的协调...................................94
确立制度与人情的双重管理机制...................................96
实现体系化管理...................................96
领导者如何协调组织关系...................................97
如何处理内部派系关系...................................98
随兴管理的利弊衡量...................................99
懂政治的领导者如何管理企业...................................100
刚柔并济是领导者的策略...................................101
用领导者的企业管理引领下属...................................102
把握与下属相处的尺度...................................103
调整计划让下属信任...................................104
消除下属对工作分配的不满...................................105
激发下属的学习潜能...................................106
积极为下属担当责任...................................108
分享是一种快乐...................................109
从心底给下属以关怀...................................110
"拉一把"，而不"推下去"...................................111
缓解下属的自卑感...................................112
怎样做到"一视同仁"...................................113
如何对待一团和气...................................114
明白"冲突"的真相...................................115
处理下属间的纷争...................................116
处理内部冲突"三步走"...................................117
巧妙拒绝下属...................................118
批评下属的艺术...................................119
怎样看待善于宣扬自我者...................................120
如何面对下属的呆板固执...................................121
区别对待自揭缺点的下属...................................122
升职后怎样对待老上司...................................123
如何看待"助手"变"对手"...................................124
"快马加鞭"该与不该...................................125
第六章激励的法则...................................126
激励总则...................................127
在精神上表达激励...................................127
在竞争中实现激励...................................128
用目标激励下属前进...................................129
让斥骂成为一种激励...................................130
慎用诺言激励...................................131
激励支招一：激将法...................................132
激励支招二：戴罪立功...................................133
激励支招三：不可或缺的家属关怀...................................134
激励支招四：高帽效应...................................135
奖励是一门学问...................................136
第七章怎样与领导相处...................................137
拥戴领导是下属的天职...................................138
如何争取领导的重视...................................139
和上司相处的法则...................................139
与个性各异的上司巧妙相处...................................141
鱼与熊掌能否兼得...................................142
怎样看待"给上司办事"...................................143
怎样向上司请教...................................144
怎样与领导交往...................................145
如何向领导"打报告"...................................146
做好领导的"智囊团"...................................147
如何面对上司的忽视...................................148
如何应对难缠的领导...................................149
千万不可以顶撞上司...................................150
如何面对新的领导班子...................................151
如何与朋友上司相处...................................152
下属如何激励领导...................................153
走出"背黑锅"的误区...................................154
第八章怎样与同事相处...................................155
君子坦荡荡...................................155
与同事相处的智慧...................................156
区别对待同事的要求...................................157
中层管理者如何处理同事之间的关系...................................158
冷眼看"口蜜腹剑"...................................159
如何看待"强强联合"...................................160
如何看待他人的"升官晋爵"...................................161
如何看待"被同事占便宜"...................................162
如何看待"多管闲事"...................................163
给老实人合理的生存空间...................................165
以热忱之心对待新手...................................166
第九章职场风范与前程...................................167
抓住机遇，实现人生目标...................................167
从零开始的进取心态...................................168
对竞争对手心存感激...................................169
在自我激励中平衡进退...................................170
做一个有魄力的下属...................................171
下属如何处变不惊...................................172
站好最后一班岗...................................173
避免踩事业的雷区...................................174
如何看待"见风使舵"...................................175
假装不知者损人误己...................................176
"冷板凳"坐与不坐...................................177
如何看待自己被解雇...................................178
跳槽，须三思而后行...................................179
该不该跳槽...................................180
如何看待因工作自卑感引起的跳槽...................................181
好马也吃回头草...................................182
后记...................................183

 

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