ISO/TS16949:2002标准讲解(ppt 206页)
ISO/TS16949:2002标准讲解目录:
一、质量管理体系
二、管理层职责
三、资源管理
四、产品实现
五、测量,分析和改进
ISO/TS16949:2002标准讲解内容摘要:
Process
An activity using resources, and managed in order to enable the transformation of inputs into outputs, can be considered as a process.
过程
通过使用资源和管理,将输入转化为输出的活动可视为过程。
Process Approach
The application of a system of processes within an organization, together with the identification and interactions of these processes, and their management, can be referred to as the “process approach”.
过程方法
组织内诸过程的系统的应用,连同这些过程的识别和相互作用及其管理,可称之为“过程方法”。
质量管理体系8大原则:
以客户为关注焦点 Customer Focus
领导作用 Leadership
全员参与 Involvement of People
过程方法 Process Approach
系统化管理 System Approach to Management
持续改进 Continual Improvement
基于事实的决策方法 Factual approach to Decision Making
与供方互利的关系 Mutually Beneficial Supplier Relationships
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