七颗钻石流程管理(ppt 38页)

七颗钻石流程管理内容提要：
The 7 Diamond Process is one of many tools that can be used in the problem solving process.
七颗钻石流程是可以用来解决质量问题的工具之一。
This tool is used to investigate discrepancies discovered by the following: 它可以用来调查以下方面发现的差异
Global Customer Audit System (GCAS) 全球顾客评审
Yard Walk Audits  生产线上巡检
Verification Stations 检验工位
7颗钻石流程的目的：
The 7 Diamond Process is a structured way of assessing our manufacturing process to determine whether of not it has failed to meet the quality standard demanded by our customers.
7颗钻石流程是一个构建好的评价我们的制造流程是否满足了顾客所要求的质量标准的一个方法
流程的各步骤：
Stages 1 & 2 of the process are used to determine if the Production organization is running the assembly process to design intent.
1、2步是用来确定生产部门运行的装配流程满足设计内容。  
The initial investigation (Stage 1) is done where the defect was identified.
最初的调查(第一步)应在发现缺陷的地方开始
Stage 2 is only used when the investigation in Stage 1 determined that the cause of the problem was from an upstream source.
第2步只能当第一步的调查,确定问题是来源其他方面时,才可开始
If the process isn’t  being managed to design intent, then it must be corrected and validated, prior to asking for Engineering assistance.
如果工艺没有满足设计内容，当需要工程方面的协助前，必须进行纠正并要有效。
Engineering referral (Stage 3) occurs when the manufacturing process does meet design intent and the problem still exists.
当制造过程满足设计内容并且问题依然存在时，第3步开始。

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