六西格玛管理概述(英文版)(ppt 50页)

六西格玛管理概述内容提要：
Six Sigma Focus
Delighting the customer through flawless execution
Rapid breakthrough improvement
Advanced breakthrough tools that work
Positive and deep culture change
Real financial results that impact the bottom line
What is Six Sigma?
Bottom line:  Six Sigma
Defines the goals of the business
Defines performance metrics that tie to the business goals
Identifies, using performance metrics, projects that will yield clear business results
Applies advanced quality and statistical tools to achieve breakthrough financial performance
Is Your Leadership On Board?
Six Sigma only works when Leadership is
passionate about excellence and willing to change.
Fundamentals of Leadership
Challenge the process
Inspire a shared vision
Enable others to act
Model the way
Encourage the heart
Six Sigma is a catalyst for leaders
Why Six Sigma?
“2,400 process improvements were made, reducing defects by 61 percent - yielding $350 million in annualized cost savings.”
 -- Larry Bossidy, Chairman and Chief Executive Officer, AlliedSignal
“Six Sigma — GE Quality 2000 —will be the biggest, the most personally rewarding and, in the end, the most profitable undertaking in our history.”
 -- Jack Welch, Chairman and Chief Executive Officer, GE
“There simply aren’t many skeptics of Jack Welch or Larry Bossidy.  While both companies have mentioned Six Sigma, we believe investors have not fully appreciated the power or the potential of this process to generate low-risk earnings growth and share gains.”
 -- Jennifer Pokrzywinski, First Call Report, Morgan Stanley Analyst
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