六西格玛-新世纪的管理战略和实践(ppt 20页)

六西格玛-新世纪的管理战略和实践内容摘要：
Six Sigma 在摩托罗拉( Motorola)
We quickly learned if we could control variation， we could get all parts and processes to work and get to end result of 3.4 defects per million opportunities. Or a Six Sigma Level. It was shorthand for people to understand that if you can control the variation you can achieve remarkable result.
Robert W. Galvin, Chairman Emeritus of Motorola, Inc.
Win Malcolm Baldrige Award 1989
我们很快学到如果我们可以控制变差，我们可以达到100万次机会只出现3.4次错误，即六西格玛水平。使员工很快明白，如果可以控制变差，就可以得到非凡的结果。
Six Sigma 在霍尼韦尔Honeywell(AlliedSignal)
At the end of day, Six Sigma is much less of a technical program, although it has a lot of technical tools, than it is a leadership and cultural change program.
虽然六西格玛有很多统计学工具，但它是一场领导力和文化变革。而不是一个技术培训
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