管理咨询经典英文(ppt 59页)

Introduction/Expectations
Example consultant company
Consulting: Nature, Trends, Careers
Selected Methods (frameworks)
Research (some basics)
Graphics (from data to chart)

 

Quality Client Service – Understand and meet client expectations 100 percent of the time.
One Global Firm – Act to enhance the collective values of the global partnership, while sustaining local culture.
Integrity – Act with openness and honesty.  Always.
Stewardship – Think future oriented; act and invest to build a stronger firm for tomorrow.
Best People – Are highly competent and make a commitment to excellence, teamwork, and the success of our clients.
Respect for the Individual – Treat each person as we would like to be treated.
1989
Andersen Consulting becomes a separate business unit from Arthur Andersen
$1.6 billion
21,400 employees
1991
Horizon 2000 Initiative to develop mission and strategic plan
$2.3 billion
25,000 personnel
1993
Andersen Consulting issues its first annual report
$2.9 billion
27,000 employees
1997
Andersen Consulting creates a global network of communications-focused solution centers in an effort to set the standard for speed and quality of performance
$6.6. Billion
 53,000 employees
1998
$8.3 billion
65,000 employees
2000
Joe Forehand becomes Managing Partner and introduces the 100 Day Plan
Andersen Consulting wins arbitration against Arthur Andersen
01.01.01
Accenture, formerly known as Andersen Consulting

 

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