ISO9001：2000文件编写培训(PPT 15页)

                  手册      MANUAL

              规定组织质量管理体系的文件

document specifying the quality management system of an organization
                  程序   PROCEDURE

    为进行某项活动或过程所规定的途径

specified way to carry out an activity or a process
          作业指导书      WI

   执行某项活动的工作步骤的详细描述, 包
              含专业技巧

detailed description of the working steps of an activity, including technical know-how

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