供应链管理基本知识解读(英文版)(ppt 17页)

供应链管理基本知识解读目录：
一、Supply Chain Management
二、Elements and Key Decisions
三、Types of Business Process Links
四、Underlying Process Vision
五、Fundamental Management  Components
六、Customer Relationship Management
七、......

 

供应链管理基本知识解读内容摘要：
    Customer service teams develop and implement customer partnering programs.
Product/service agreements are established.
    New customer interfaces lead to improved communication and better predictions of  customer demand and improve the way customers are serviced.
     Teams identify and eliminate sources of production variability.
     Key performance evaluation criteria (both level of service and customer profitability) are used to measure results.

 

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