旅客服务英语（doc 14）

PartⅠ:Basic Sentences 常用句型

1.          Good morning.早晨好。Welcome to China欢迎来中国。Good-bye. Have a time.再见，祝您旅途愉快

2.          Good morning. What can I do for you ?早晨好，能帮您什麽忙？Please  wait  a moment请稍等。

3.          Please come in.请进。Please have a look请看看。Please sit down.请坐。This way please.请走这边。

4.          Thank you for your cooperation感谢您合作。Never mind.不用谢。

5.          Would you please back off a little?请向后退一下。Please be in order, one by one.请按顺序，一个接一个。

6.          After you.请您先走。I am sorry.对不起。I am sorry to have kept you waiting so long.让您久等。

7.          Do you understand?您明白了吗？I see.我懂了。I don’t understand.我不明白。Excuse  me .打扰了。

8.          We are waiting for the weather to improve.我们正在等待天气好转。We’ll keep you informed.我们将随时通知您。

9.          I’ll take good care of your child to the boarding gate.我们将陪伴您的孩子到等机口。

10.        Please fill in the UM form.请您填写这张UM表格。

11.       Your reservation is already in the standby list.您的订位已经在候补名单了里。What is your nationality?请问您的国籍？

12.       Your ticket is not confirmed in the computer.您的机票在电脑里没有确认。

13.       We haven’t found your baggage yet. We shall continue to look for it and will let you know as soon as we have information about it.您的行李还没有找到。我们会既续为您查找，一有消息会马上通知您。

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