销售部管理制度汇编(doc 48页)

一、销售部组织架购图                                           
二、销售部职能及岗位职责                                       
1、销售部职能                                                    
2、销售部经理岗位职责                                                  
3、销售主管职责                                                         
4、销售顾问岗位职责                                                         
5、销售内勤组岗位职责                                                    
三、销售部管理制度                                       
1销售部管理条例                                                    
2销售部小组管理办法                                                
3、前台接待岗位职责及管理办法                                      
4、销售部客户非常满意度提升考核管理办法                                  
5、团购批售管理办法；                                                      
6、商品车管理办法                                                           
7、展厅管理办法                                                    
四、销售部提成奖励及考核管理办法（暂行）                      
1、日常销售提成奖励                                               
2、销售部月度奖励                                              
3、销售部季度及年度奖励                                                  
4、销售经理、主管年销售奖励                                         
5、批售业务的管理及提成奖励                                               
6、促销奖励                                                                  
7、保险业务的管理及提成奖励                                                  
8、汽车精品业务及代办项目的管理及提成奖励                                   
9、销售处罚                                                                 
10、客户信息管理及考核                                                       
五、销售部各项工作标准流程                                     
1、请示报告流程； 签字流程                                               
2、顾客接待流程                                                          
3、顾客来电处理程序                                                   
4、销售流程                                                                  
5、销售核准程序                                                       
6、新车交车流程                                                              
7、销售合同传递流程                                                          

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