一个标准的解决问题方法(PPT 66页)
一个标准的解决问题方法(PPT 66页)内容简介
CA-PDCAProblem Solving
What is a Standard?
A practice that is widely recognized or employed, especially because of its excellence.
Understanding Problems and Standards
The standard is a numerically defined and measurable representation of what, and how, we want to do something in order to attain an expected result.
“Without standards…..there are no problems”
What is a Problem?
A problem is a discrepancy (difference) between the current situation and the standard.
A difference between what is happening and what should be happening.
When you see a Problem?
“Check” what is Happening.
Contain the Problem. Do not let it continue to happen.
“Act”-Implement Temporary fix.
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