某集团质量管理系统(英文版)(ppt 60页)

某集团质量管理系统内容摘要：
ECS Quality Policy
#1 Customers set the requirement
#2 Prevention
Each employee takes responsibility for their own work
Focus on anticipating potential problems and preventing them
Prevention improves ECS’s ability to get things right first time, - every time
#3 Continuous improvement
Focus on asking “why?”
Tracing root cause of problem
Establishing method to prevent recurrence
#4 Revolution
Continuous improvement = evolution
Change, new processes & reengineering = revolution
2003 ECS M/B Quality Strategy
1.Advanced Design Quality    Management for NPI
2. Supplier JIT Delivery
3. Optimization of Shop floor control              system/Sub-Con. Integration
4. Reduce the Noise of Customer            dissatisfaction
Types of Training
Skills training
Touch-up soldering, BGA repair/rework, machine operation/alignment, etc.
Supervisory training
Productivity, CTR, Train the Operators, 5S, QCC facilitator, etc
Teamwork training
QCC, Team Problem Solving, Cross functional projects, etc
Special knowledge training
DFM, SMT, Wave Soldering, PCB, FMEA, D.O.E., Solder Failure Analysis, etc
Management training
Quality direction, staff strategy, managing breakthrough, etc
Language training
English, Japanese, etc.
Others - Presentation training, OJT,, TPM, TQM, etc.
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