诺基亚解决问题七步法程序

NOKIA 7 Steps to Problem Solving
诺基亚七步法解决问题
1. Identify problem by defining the area for improvement确认需要改进的区域－确认问题2. Analyze problems by studying the current data通过研究现状，分析问题3. Determine root cause(s)确定原因4. Develop (create/select) solutions寻求（制定/选择）对策5. Plan action计划行动6. Implement the solution实施对策7. Evaluate outcome评估结果
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