Knowledge Management A business case(doc 26页)

Knowledge Management A business case contents:
1、Background
2、Knowledge management defined
3、Knowledge management in IRM
4、Benefits
5、Costs
6、Challenges
7、Technology
8、Content and maintenance
9、The next steps

Knowledge Management A business case Introduction:
Recently there has been a shift away from a “capital asset” based economy to one where the strategic assets of any organisation are its knowledge assets.  This change in paradigm is as great as the shift in the past from an agricultural to an industrial-based economy at the start of the Industrial Revolution.
“KPMG is the global advisory firm whose aim is to turn knowledge into value for the benefit of its clients, its people and its communities.”
KPMG is a knowledge-based organisation.  While that implies that we recruit and retain the highest calibre of person, it is not so much the pool of knowledge that is KPMG that counts, but rather how we turn that knowledge into value.