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BCG-TCI中国callcenter外包投资项目（推荐PPT115）

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BCG-TCI中国callcenter外包投资项目（推荐PPT115）内容简介

ENTRY FOR PROFIT TRANS-COSMOS INC. CHINA ENTRY STRATEGY PRESENTATION

February 8, 2001
AGENDA
Executive Summary

Call Center Business
Market Overview
CC Customer Segmentation
In-house users
Outsourcers
Demand
Customer
Economics
Competition
Recommendations
Success business model
Partnering strategy

E-Commerce Market Overview

TCI Tianjin
Current Situation Analysis
Recommendations


AGENDA
Executive Summary

Call Center Business
Market Overview
CC Customer Segmentation
In-house users
Outsourcers
Demand
Customer
Economics
Competition
Recommendations
Success business model
Partnering strategy

E-Commerce Market Overview

TCI Tianjin
Current Situation Analysis
Recommendations


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