绩效管理培训教程中英文(ppt 86页)

主要内容
Performance Management
What is Performance Management?
Desired Outcomes of Performance Management
Enablers of Performance Management
Performance Management Process
Performance=
Why Bother with Performance Appraisals?
Year End Performance Appraisal Meeting
Recommended Do’s for Performance Discussions
Recommended Don’ts for Performance Discussions
Questions to Encourage a Good Discussion
Questions to Encourage a Good Discussion
Performance Management Bell Curve
Performance & Potential Grid
“Room” for Low Performers
从HR角度看绩效管理
绩效评估的目的
2007绩效评估时间与流程
=S=年度评估表格
自我评估表格
年度评估表格 - 主要部分
固定任务
相关联系人
本考核期间工作表现目标评估
本考核期间职业行为与态度评估
下一年/下一考核期间目标
下一年/下一考核期间职业行为与态度目标
职业发展
=S= 评级标准
进行年终评估面谈时四条黄金定律
准备至关重要
收集事实与工作表现数据
策略选择
 面谈要点
面谈的技巧
提问技巧
聆听
重复引申
总结技巧
用激励制定发展计划
 评估面谈流程
关键要点
处理困难情况
Business Goal-What
Business Goal-How
Common Problems with Business Goal
Business Goal -SMART
目标设定SMART原则
Is it  SMART Goal?
工作目标设定要点
Long-Term Career Success:What Matters Most?
跟踪
定期进行绩效回顾面谈与提供反馈 – 健康检查
Tracking Process
Receiving Feedback
总结
The High Performance OrganizationSource:  Corporate Leadership Council
FAQ 常见问题
 

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