六西格玛执行中的成功因素目录:
一、科特的领导变化蓝图Kotter’s Leading Change ROAdmap
二、每一步的基准Benchmarks for each step
三、领导层执行蓝图Leadership Implementation ROAdmap
四、总结Conclusions
六西格玛执行中的成功因素内容摘要:
科特的8个程序Kotter’s Eight Stage Process
要有急迫感Establish a sense of urgency
产生领导性的合作Create a guiding cOAlition
规划远景和策略Develop a vision and strategy
交流变化远景Communicate the change vision
赋予职员自由行动的空间Empower employees for brOAd-based action
取得短期盈利Generate short-term wins
巩固盈利,制造更多的机会Consolidate gains and produce more change
固定新方法Anchor new apprOAches in the culture