酒店管家部员工违纪处罚标准(doc 9页)

酒店管家部员工违纪处罚标准内容提要：
标准:
1、 上班迟到，早退每次                                                       扣2分
2、 旷工一天                                                                          扣10分
3、 代签到签退每次                                                           扣1分
4、 上、下班不打卡每交次                                                     扣1分
5、 仪容仪表不整洁每次                                                       扣1分
6、 对上司或同事不礼貌                                                       扣2分
7、 对顾客不礼貌（视情节轻重另作处分）                                       扣5分
8、 当值时未经允许擅自外出或会客每次                                         扣2分
9、 当值时未经允许擅自离岗、脱岗、串岗每次                                   扣2分
10、 当值大声喧哗每次                                                         扣2分
11、 使用客用品每次                                                           扣2分
12、 使用客用设施每次                                                         扣2分
13、 没有守成所分配的工作擅自下班                                             扣2分
14、 不按正规操作程序操作机器                                                 扣2分
15、 不按规定时间开关所管辖范围内灯光                                         扣1分
16、 不按进房程序操作                                                         扣1分
17、 不按清理房间程序操作                                                     扣1分
18、 不按铺床程序操作                                                         扣1分
19、 不按清洁吧房程序操作                                                     扣1分
20、 不按抹尘程序操作                                                         扣1分
21、 做房不关灯                                                               扣1分
22、 做房不拉开纱帘                                                           扣1分
23、 布草丢在地毯上                                                           扣1分
24、 用客用布草做卫生（如有损坏照价赔偿）                                     扣1分
25、 客用物品没补齐                                                           扣5分
26、 不换床单，布草等                                                         扣5分

..............................