管理沟通基础知识（英文版）.ppt59

Management  Communication

 

 

 

     Zhang Li
Department of Business Administration
     
Introduction
Communication Strategy
Effective Listening
Making Presentations
Negotiating
Interviewing
Running Meetings
Writing
          References
Mary Munter, Guide to Managerial Communication, 4th edition, Prentice Hall, Tsing Hua University Press,1999
Michael E. Hattersley, Linda McJannet, Management Communication Principles and Practice, China Machine Press, McGraw-Hill, 1998
Ron Ludlow, Fergus Panton, Effective Communication, Prentice Hall, 1997
Kitty O. Locker, Business and Administrative Communication, 5th edition, China Machine Press, McGraw-Hill, 2000
魏江，管理沟通—理念与技能，科学出版社，2001
苏勇，罗殿军，管理沟通，复旦大学出版社，1999
罗锐韧，曾繁正，管理沟通，红旗出版社，1997

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