管理沟通的基本知识(ppt 60页)

管理沟通的基本知识目录：
第一节管理沟通的内涵和要素
第二节沟通的类型
第三节管理模式与沟通

 

管理沟通的基本知识内容提要：
Afterfinishingself-judgement,yourgroupusesinformativeorpersuasivecommunicationsoastogetaccesstothecommondecision.Theturnof15thingsshouldtrytogeteveryone’sagreement.
Attentions:
Nomatterinformative,orpersuasivecommunication,logicisthefundamental;
Don’tchangeyourideaonlytoavoidtheconflict;
Don’tmakedecisiononlytoabideby“theminorityandthemajority”rule
Whycommunicate?
Itleadstogreatereffectiveness.
Itkeepspeopleinthepicture.
Itgetspeopleinvolvedwiththeorganizationandincreasesmotivationtoperformwell;increasescommitmenttotheorganization.
Itmakesforbetterrelationshipsandunderstandingbetween:bossandsubordinate;colleagues;peoplewithintheorganizationandoutsideit.
Ithelpspeopletounderstandtheneedforchange:howtheyshouldmanageit;howtoreduceresistancetochange.

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