生产运营质量管理教材(PPT 56页)

1Quality&QualityManagement
1.1Quality
1.2QualityManagement
2principleforqualitymanagement
2.1Juran“curveofqualityscrew”
Tenstepsforimprovethequalitylevel
2.2Sandholm“qualitycycle(8functions)”
2.3Feigenbawm“TQC”
2.4Deming“PDCAcycle”
2.5Shewhart“chartofqualitycontrol”
Chartofqualitycontrol&principle
非随机的异常情况的具体表现
3ISO9000:2000standards
3.1ISO9000:2000qualitymanagementsystem—foundatinandterms
Eightbasicprinciples
contentsforqualitymanagementsystem
Keytermsforqualitymanagementsystem
3.2ISO9001:2000qualitymanagementsystem—requirement
Entriesforthestandard
ConsistenttotheISO14000
4RecentDevelopmentforQualityManagement
4.1QualityinspectionqualitycontrolTQCISO6
4.2Sevennewmethodsforqualitymanagement
4.3QFD
4.4QMIS
4.5ISO14000+ISO19011:2000
4.6EconomicAnalysisforQualityManagement
4.7references

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