香港地铁最新绩效咨询前期培训(英文版)(ppt 34页)

香港地铁最新绩效咨询前期培训(英文版)内容提要：
Implications of The Fish Tank Syndrome：
We need a variety of perspectives and with which to obtain a balanced, disciplined and dynamic view of our businesses
We need to develop a common / agreed understanding of the business and all of its characteristics
We need a constantly available set of reference points to which we can return
We need a living repository in which locate and maintain knowledge
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Value-Based Management：
“VBM is a holistic management approach that encompasses redefined goals, redesigned organizational structures and systems, rejuvenated strategic and operational processes, and even revamped human resources practices”.
“This holistic practice of VBM is in sharp contrast to the finance-driven appearance that VBM has taken on in the past …”
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Activity Analysis：
The first step in an ABC analysis is to understand what activities are performed in the organization.
Activity Survey Questionnaire (ASQ) facilitates simple and efficient collection of activity data throughout the organization, prepares the data for import into analysis tools and produces draft activity and process costs.
Let’s see ASQ in action

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