Performance Management(英文版)(ppt 51页)

Performance Management(英文版)目录：
1、Why is PM Important to Business Performance?
2、What is PM?
3、The PM Cycle
4、Effective PM System
5、Identification of Individual Performance Measures
6、What is Balanced Scorecard?
7、Barriers in Strategic Management of Organizational Performance
8、How does a Balanced Scorecard Translate Company Strategy into Action?
9、Framework of a Balanced Scorecard Performance Measurement System
10、Action Required for Implementation of an Effective PM

Performance Management(英文版)内容提要：
Benefits to Organisation
Effective monitoring system
Better understanding on performance standards
Organisation’s expectations can be clearly communicated
Link individuals’ work output to organisational goals
Better morale
Shape organisation’s culture
……

Performance Management - Core Principles
(核心原则)：
Corporate & individual performance are mutually dependent
On-going process providing the basis for continuous improvement
Relies on consensus
Not just top-down
A 2-way communication process
Forward looking
Concentrate on positive attributes
Works best when applied to all staff
……

Setting Objectives 建立目标：
Stephen Covey: set your goals within your role
(介定角色、确立目标)
An objective is a statement of results to be achieved
Characteristics:
Focused
Written
Stated forcefully
Significant
Prioritized and weighted
Not too many
Communicated
“SMART”, “SMARTER”