Business Processes(英文版)(ppt 22页)

Business Processes(英文版)内容提要：
Processes of All Kinds：
manufacturing
distributing
administering
handling orders
handling complaints
……

transform material, or information：
Operating a machine
Drawing product designs
Typing letters
Visiting customers
Running meetings
……

Characteristics of a Good Process：
Provides a competitive advantage
Maximum use of assets
Minimal delays
Flexible
Adaptable to changing needs
Robust
Mistake proof

 

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