APQC知识管理的实施指南(doc 35页)

APQC知识管理的实施指南目录：
第一阶段：启动
第二阶段：策略开发
第三阶段：试点
第四阶段：推广和支持
第五阶段：将知识管理制度化

 

APQC知识管理的实施指南内容提要：
So, what now? you might wonder. Fortunately, APQC has been here before with dozens of world-class companies and knows what it takes to initiate this complex process. Based on the organization*s wealth of experience, APQC has summarized the key activities, as well as some helpful hints, of Stage 1.
As an insightful innovator and early promoter of KM, your tasks at this exciting stage are to define KM for others in your organization, share stories of how KM has helped other successful companies, and align KM use with current initiatives.
你可能会想：说了这么多，现在我该做什么?很幸运，APQC跟世界顶级的大公司已经经历了这个过程，并且知道应该怎样开始这个复杂的过程。基于这些经验，APQC总结出了第一阶段的关键活动。作为一个有洞察力的改革者或者是知识管理的早期推动者，在这个阶段的任务是定义知识管理，共享知识管理的成功案例，并把知识管理跟目前的工作联系起来，保持方向上的一致。

 

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