new gom3-quality management(ppt 27页)

new gom3-quality management Intorduction:
Transcendent definition: excellence
Product-based definition: quantities of product attributes
User-based definition: fitness for intended use
Value-based definition: quality vs. price
Manufacturing-based definition: conformance to specifications
Prevention
costs associated with design and planning of a quality control program
Examples:
Quality measurement and control equipment
Qualification of material
Quality training
Quality control administration and systems planning
Appraisal
costs involved in the direct appraisal of quality both in the plant and in the field

Examples:
Testing
Inspection
Quality audits
Checking labor
Outside endorsements
Field testing