大范围的变革项目中的最佳实践(PPT 35页)

Agenda
Whatdoes“ChangeManagement”mean?
SmoothandDifficultChangeExperiences
BenefitsofManagingChange
CommitmenttoChange
AccentureChangeManagementFramework
Navigation
Leadership
Enablement
Ownership
BestPracticesforChangeManagement
BestPracticesforTraining
RolesintheChangeProcess
UseoftheChangeManagementFramework
TheRoleofLeadership
CommunicationisCritical
ManagingtheImpactsofUpcomingChanges
ContactInformation
Appendix
ReasonsforResistance
ResponsestoChange
PositiveandNegativePerceptionsofChange
RespondingtoPerceptions
RespondingtoNegativityandResistance
..............................