流程测量.pdf33

G&G公司送货流程
•You have decided that your Green Belt project will focus on the G&G delivery process as a result of your Define Phase activities:
研究G&G公司的送货流程，现已完成以下的工作：
􀂈QFD 质量功能展开图
􀂈SIPOC and process map SIPOC和流程图
􀂈Pareto 柏拉图
􀂈Team consensus of priority 小组成员的共识
􀂈Sponsor approval 项目支持领导的批准
Specifically, you are concerned about this defect -late delivery
缺陷－－送货延迟
What do you
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