IntroductionofSixSigma(ppt 47)

一、Scope of Module
二、What is Six Sigma?
三、Six Sigma Is Three Things
四、Six Sigma – A business strategy
五、Why needs of Six Sigma?
六、Six Sigma approach
七、Breakthrough Improvement
九、Cost of Quality
十、Capability Analysis  —  Conventional Metrics
十一、Capability Analysis
十二、Defect per unit (DPU)

What is Six Sigma?
Six Sigma is a comprehensive and flexible system for achieving, sustaining and maximizing business success.  It is uniquely driven by close understanding of customer needs, disciplined use of facts, data and statistical analysis, with diligent attention to managing, improving and reinventing business processes.

Peter S Pande, Robert P Neuman, Roland R Cavanagh
The Six Sigma Way (McGraw Hill, © 2000)

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