汽车品质系统详细介绍(ppt 41页)

汽车品质系统详细介绍目录：

1. Ford Total Quality Excellence

2. 福特六和质量管理之发展演进    1/4

3. Ford‘Quality is Job#1’ Arrow

4. ISO 9001/QS-9000及ISO 14001整合系统

5. TGW Reduction – VRT / SAQ

 

 

 

 

汽车品质系统详细介绍内容提要：

Company Policy Letter No. 1

Quality is defined by the customer; the customer wants products and services that, throughout their life, meet his or her needs and expectations at a cost that represents value.  质量是由顾客所定义

Quality excellence can best be achieved by preventing problems rather than by detecting and correcting them after they occur. 达成卓越的质量必须注重在问题的预防

All work that is done by Company employees, suppliers, and dealers is part of a process that creates a product or service for a customer. Each person can influence some part of that process and, therefore, affect the quality of its output and the ultimate customers’ satisfaction with our products and services.

每个公司员工对质量及最终的顾客满意都有贡献

Sustained quality excellence requires continuous process improvement. This means, regardless of how good present performance may be, it can become even better.

维持卓越的质量必须持续作流程的改善

People provide the intelligence and generate the actions that are necessary to realize these improvements.

改善的智识及行动来自人

Each employee is a customer for work done by other employees or suppliers, with a right to expect good work from others and an obligation to contribute work of high caliber to those who, in turn, are his or her customers.

后工程即是顾客;不接收不良,不传送不良

- Chairman of the board

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