汽车工业管理知识分析材料(英文版)(PDF 11页)

汽车工业管理知识分析材料(英文版)(PDF 11页)简介：

Process related cost of poor quality

Business results review with the goalof continual improvement

Benchmarking of internal andexternal performance data

Evidence for customer satisfaction

Employees motivation andempowerment

Conclusions of Strategy Council in Vienna:

There is no apparent Contradiction between existingExcellence Models.

ISO/TS 16949:2002 is an appropriate „secondaryschool“ in order to proceed to the „university“ with
the goal of an „Automotive Excellence“ degree.
The „pre-degree“ is a qualification that is reached whenthe „duty ISO/TS“ becomes self-evident.

Appropriate usage will lead to a mutual enforcementof both the ISO/TS and the EFQM Model!

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