五星级酒店前台收银标准工作程序(doc 53页)

主要内容
01 Check out a guest with credit card    结账时使用信用卡
02 Check out a guest with deposit refund    结账时退还押金
03 Check out a guest with transferring    结账时转账 
04 Check out a guest with foreign currency  结账时使用外币 
05 Check out a guest with cash    结账时使用现金
06 Check out a guest with city ledger   结账时挂账
07 Check out a guest ( P/B another in hse gst)   住店客人为另一住店客人付账
08 Check out a guest ( Group )     为团队结账
09 Check out a guest (Long Staying )   为长住客结账
10 Computer down-time procedure   电脑系统无法使用时结账程序
11 Check out a guest ( Late charge )   信用卡追帐
12 Rebate procedure    费用扣减程序
13 Correction procedure     修改账目程序
14 Foreign exchange (Cash)     兑换外币 （现金）
15 Foreign exchange (Travelers check) 兑换外币 （旅行支票）
16 Cash advance     现金付出程序
17 Shift end procedure      收银员关帐程序

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