优质服务传递简介(ppt 18页)

优质服务传递简介内容提要：
不只为客人提供产品和服务，
还要使他们成为 回头客，最终成为忠诚客户
Our Goal is not only to send them out the door with a product or service, but also to keep them coming back for more,
all the time, until become the loyal customers!

尊重客人 Give customers respect
提供个性服务 Treat them as an individual
使客人了解我们愿意满足他们要求的意愿
Make them feel you want to satisfy their needs

..............................