珠宝行业基于胜任力的绩效考核系统（英文）(ppt 56页)

珠宝行业基于胜任力的绩效考核系统（英文）内容提要：
Key goals
Aligning employees with organisational vision, mission, values and strategies.
Distributing “just in time” learning opportunities.
Integrating performance systems
Building and retaining intellectual capital
……

Behavioural competencies
Properties of the person
What people ARE?
Underlying characteristics of an individual that is causally related to criterion-referenced effective and/or superior performance in a job situation.
e.g. achievement orientation
……

Best practices - behavioural
Develop a competency model.
Establish criterion samples
Compare high performers with low performers.
Behaviour event interviews
Expert panels
Studying incumbent/future jobs.

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