日化行业Performance Management(ppt 51页)

日化行业Performance Management目录：
一、Why is PM Important to Business Performance?
二、What is PM?
三、The PM Cycle
四、Effective PM System
五、Identification of Individual Performance Measures
六、What is Balanced Scorecard?
七、Barriers in Strategic Management of Organizational Performance
八、How does a Balanced Scorecard Translate Company Strategy into Action?
九、Framework of a Balanced Scorecard Performance Measurement System
十、Action Required for Implementation of an Effective PM

日化行业Performance Management内容提要：
Why is Performance Management (工作表現管理制度) Important to Business Performance?
Benefits to Individuals
Better understanding on performance standards
Better development opportunities
Motivated as it is a fairer system to measure employees’ performance
Improved relationship with supervisors
Improved individual performance
……

Performance Management - Current Trends(當前趨勢)：
Performance management as a core process
New approaches:
self-appraisal 自我評核
peer appraisal  同級同事評核
upward appraisal  下屬對上司的評核
360 degree appraisal  360 度評核
Greater employee involvement / participation
From measuring outputs      measuring outputs + inputs
Greater line-management ownership
Formal, once-a-year feedback      more informal, on-going communication
……

Measuring Outcomes (Results)如何評核工作成果 (效果)
Accountabilities, examples (負責範圍的典型例子) :
Human Resources 人力資源
Staffing 聘用人才
Staff relations 勞資關係
Compensation planning 薪酬策劃
Benefits administration 褔利行政
Executive development 管理層培養
Policy development 政策制定。