ERP系统总体解决方案(doc 77页)

目  录
概述.................................................5
目标.................................................5
相关文档.................................................5
ERP总体实施.................................................6
总体实施目标.................................................6
业务流程分析和诊断.................................................7
X公司的业务特点.................................................7
问题分析.................................................7
业务流程优化设计.................................................9
核心思想和总体思路.................................................9
业务流程优化的设计原则.................................................9
业务总流程.................................................10
售后服务业务(OM 2).................................................70
第五部分：质量管理部分.................................................72
生产过程中外购件不合格品处理流程(QA 1)..................................72
生产过程中外购件不合格品的处理流程（QA 1）.................................73
不合格品处置流程(QA 2).................................................74
三包件的返库流程(QA 3).................................................76
持续改进.................................................77
..............................