福特汽车-SixSigma推行.ppt54

Outline
Quality level
What is Six sigma?
Why we need Six sigma?
Development and Deployment strategy
How Six sigma merges into our daily business?
Overview-Four Quality Gurus
Historically companies have focused on quality issues for customer satisfaction
Prior to six sigma there were four key quality gurus that most companies’ quality programs followed
Deming
Juran
Crosby
Taguchi
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