QMS质量管理系统的推行宝典(ppt 421页)

QMS质量管理系统的推行宝典内容摘要：
For an organization to function effectively and efficiently, it has to identify and manage numerous linked activITIEs.  An activITy using resources, and managed in order to enable the transformation of inputs into outputs, is considered as a process.  Often the output from one process directly forms the input to the next.
 (一个组织之有效运作在于它需鉴别及管理众多之「环环相扣之活动」。假如有一项活动  , 它使用了 资源  , 并且「被管理」, 以至于能将输入转换成输出 , 我们称该项活动为一过「流程」)。通常一个流程之输出直接构成了下一个流程之输入。
• The application of a system of processes within an organization, together wITh the identification and interactions and managing of these processes can be referred to as the “process apprOAch”.
那么 , 何谓「流程导向/方式」呢 ? 一个组织内之所有流程之有系统之结合与运作 , 加上对这些流程之鉴别 , 交互作用及管理 , 称之为「流程导向/方式」。
An advantage of the process apprOAch is the ongoing control that it provides over the linkage between the individual processes wIThin the system of processes, as well as their combination and interaction.
   「流程导向」其中一个好处是 , 它能针对「流程系统内的各个流程之间之连结 , 组合以及交互作用提供持续性之控管」 。
When used wIThin a QMS, such an apprOAch emphasizes the importance of
Understanding and fulfilling the rEQuirements,
The need to consider processes in terms of added value,
Obtaining results of process performance and effectiveness, and
Continual improvement of processes based on objective measurement.
      如将「流程导向」应用于质量管理系统 , 它能强化下列各项之重要性:
  了解及满足(符合)规定,
  需要以是否能提高附加价值来思考流程 ,
  取得流程绩效/表现及效果之结果 , 和
  依据客观量测而进行之流程之持续改善。

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