某大厦酒店前台接待实务(doc 87页)

某大厦酒店前台接待实务目录：
一、等候房间
二、账目说明
三、房间预留
四、检查登记卡
五、收取现金押金
六、持旅行社入住卷入住程序
七、处理延住
八、重复确认机票
九、总报告
十、问候并欢迎客人

 

某大厦酒店前台接待实务内容提要：
Collect deposIT
收取现金押金
If paid by the credit card, take EDC voucher of the credit card and attach wITh the guest A ‘ s  registration card.
如果付信用卡做押金，将信用卡授权卡单附在A客人登记卡后。
Non-registered guest A pays for in-house guest B by cash.
Collect enough cash deposIT from guest A which should cover the estimated consumption of guest B.
Politely invITed guest A to sign payment authorization form on the Guest Business Card and leave contact telephone No.
店外的A客人为住店的B客人付现金押金。
收取足够的现金，请A客人在B客人的登记卡上签付款授权书，并留下联系电话。
Non-registered guest A pays for in-house guest B by credIT card.
Take the imprint of Guest A ‘ s  credit card with one blank credIT card voucher.
Politely invITe guest A to sign on

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